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Partner with Heinen's Catering for an enjoyable and successful event.

We're ready to create the event of your dreams.

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Frequently Asked Questions

  • How do I request a quote? If you have questions or concerns or would like to place an order, please email us at or call us at (866) 475-2371.
  • Are you able to provide wine and beer? Yes. Heinen’s has a large selection of beer and wine options to please all different tastes. We will do our best to accommodate your specific beverage needs.
  • Do you have preferred venues? We will cater at any location that allows outside caterers. Click here to view a list of venues that we cater at often.
  • How far in advance do I need to need to place my order? For delivery orders, we request a minimum of 48 hours notice. We will do our best to accommodate all requests; however, we do require advanced notice in order to accommodate all requests. For staffed events, we request that a minimum (1) week notice.
  • Do you provide tables and chairs, and linens? Yes. Heinen’s Catering can provide everything needed to make your event a success including staff, chefs, bartenders, rentals and more.
  • What are your delivery hours? Our standard delivery hours are between 8am and 5pm. We will deliver outside of those hours; however, there will be an additional delivery charge.
  • What is your delivery fee? A fee of $25 will be assessed for deliveries to locations within 25 miles of our Central Kitchen. For deliveries over 25 miles from our central kitchen the fee is $50. In addition, we charge a $0.56 per mile fuel fee on all delivery orders totaling less than $1000.
  • Is there an order minimum for delivery? A minimum $500 food order is requested for delivery (delivery fee not included).
  • What is your cancellation policy? We require 48 hours notice for all cancellations of delivery orders. To cancel an event order, we require a minimum of 5 days notice prior to event date. All cancellations must be accepted via telephone at (866) 475-2371.
  • What are my payment options? We gladly accept American Express, Visa, Master Card and Discover. Personal and corporate checks are also accepted.
  • Do you do tastings? We offer tastings for wedding clients only. We will prepare food for four guests, more guests may be added for an additional charge.
  • Do you offer gluten free or vegetarian options? Yes. We can accommodate most dietary needs. Please note: Our facility is not gluten or nut free.
  • Can you create custom menus? Yes. All of our menus are customizable according your specific needs. We request an additional 2-3 days to create a quote for a custom menu.
  • Can I order sandwich trays or other party trays for pick-up? If you would like to order a party or sandwich tray for pick up, please contact your local Heinen's Store Location.

If you have additional questions please contact us at 866-475-2371 or email us at
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Our talented chefs design delicious menus accompanied by meticulous service so your event will be one to remember.

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